Shipping Policy
Shipping Policy
1. Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
2. Shipping Rates & Delivery Estimates
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | Free on orders over $50 |
| Express Shipping | 2-3 Business Days | $15.00 |
| Overnight Shipping | 1 Business Day | $25.00 |
3. Shipment Confirmation
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
4. Customs, Duties and Taxes
Zenlioo is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
5. Damages
Zenlioo is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
6. International Shipping
We currently ship to select international locations. International shipping times vary by location and typically take 10-20 business days.